Privacy Policy
We respect your privacy and are committed to protecting your personal information 🌱
Eco Yard Services ("we", "our", or "us") complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
📋 Information We Collect
We collect personal information necessary to provide our services, including:
✅ First name (last name optional)
✅ Residential or service address
✅ Email address (account login & communication)
✅ Phone number (service-related contact only)
✅ Booking and service details
We do not collect sensitive personal information such as government IDs, financial details, or health information.
📞 Use of Phone Numbers
Your phone number is used strictly for essential service-related communication, including:
Notifying you if we are running late
Advising of weather-related delays or cancellations
Confirming or updating your service booking
We do not use your phone number for marketing calls or unsolicited messages.
📧 How We Use Your Information
To create and manage your account
To provide quotes, bookings, and service updates
To communicate with you regarding your services
To improve our services and customer experience
🔒 Data Storage & Security
Your personal information is stored securely in our systems. We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or misuse.
🤝 Sharing of Information
We do not sell, rent, or trade your personal information. Your information will only be shared where required or authorised by law.
📝 Your Rights
You have the right to access, correct, or request deletion of your personal data, subject to legal requirements. Please contact us if you wish to exercise these rights.
📬 Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Eco Yard Services
Brisbane, Queensland, Australia
Email: info@ecoyardservices.com.au
Last updated: 08/01/2026"